Custom orders can take 7-15 days to process, depending on the item purchased. We offer a VIP expedited service for 7-day delivery for an additional fee.
Can I inspect the goods before receiving them?
Of course. You have the right to check your package and confirm whether the goods you received are complete and correct. If there is any problem with the goods, please contact us in time!
What should I do if there is a problem with my custom order?
It depends on whose mistake it is! If it is a mistake made by our staff during production or shipment, we will resend it for free. If it is a mistake made by you when entering the custom information, you will be responsible for it.
How long does shipping usually take?
7-15 working days. In some countries where we have warehouses and companies, it will be shortened to 3-5 days.
